OVER 40 METROPOLITAN COUNCILS COVERING 4.5 MILLION PEOPLE NOW
BENCHMARKING THEIR PERFORMANCE
expanding Australasian LG Performance Excellence Program is ensuring more
Australian communities will benefit from their council’s commitment to
performance improvement and effective services.
Professionals, NSW has been welcoming a new wave of councils into the
world-class performance measurement program that now has 150 local governments*
around Australia and New Zealand drilling down on key areas of performance
ranging from workforce capacity to service delivery.
In the last
month, both Queensland and South Australian councils of varying sizes have
joined the performance excellence program with those numbers set to significantly
expand and an additional ten NSW councils also joining. LG Professionals, NSW
CEO Annalisa Haskell has highlighted the importance of having such a large base
of councils working together for the sector.
“Many of our newly joined councils have told us
their motivation for coming on board is to be the best organisation in the
sector and they believe that there is no other program offering this level of
sophisticated benchmarking, and nothing that will help take them to the next
level of performance,” Ms Haskell said.
“And they are passionate about seeing the entire
sector work in the program collaboratively and ambitiously so the sector is not
simply seen as ‘local government’ but is a strong and compelling competitive
industry attractive to Australia’s up and coming talent.”
increasing momentum of the program with metropolitan councils everywhere is
very exciting considering that in metropolitan Sydney, councils have been badly
impacted by the potential mergers placing some in ‘no man’s land’.”
says there are over 17 councils with more than 100,000 population that are currently
benchmarking and 39 with more than 50,000 population with the majority of these
being metropolitan. This offers a great sample for metropolitan council comparisons.
has delivered strongly on results-driven data for all participating councils
over the past four years and with the numbers increasing as they are now for Survey
5, it will ‘super-size’ the benefit for all,” Ms Haskell says.
FINDING INSIGHTS IN THE COUNCILS WHO MEASURE UP
data set, we have such a diverse sample of councils in population size,
geography and context which provides for all local government managers to
confidentially tap into what other councils with a ‘like’ profile are
influx into the program signals an important increase in the number of data
points and unique insights from large metropolitan councils, now including Auckland
City, Perth City Council, Port Adelaide Enfield Council, as well as larger
Sydney councils such as Inner West Council, Penrith City Council, Liverpool
City Council, City of Canada Bay Council, Lane Cove Council and Willoughby City
Council, amongst many others.
“It is very
much about the bigger the pool, the better the resource - and we are seeing
that in action.”
another powerful string to the program’s bow, Ms Haskell says LG Professionals,
NSW is also in ongoing discussions with the UK and the US to develop a set of
international metrics and they expect to be able to announce some news on this in
the very near future.
Councils across Australia can still
join this growing network – open till this Friday
Australasian LG Performance Excellence Program is open until June 30 to join
Surveys 5-7 – the next three-year measurement round.
copy of the Performance Excellence Program here to help determine your future.
Taryn Sexton, CEO, LG Professionals, SA
+61 8 8291 7990
NSW, Queensland and other States
Annalisa Haskell, CEO, LG Professionals, NSW
+61 2 8297 1209
Karen Thomas, CEO, SOLGM
+64 4 978 1280
Warren Pearce, CEO, LG Professionals, WA
+61 8 9271 1136
*Count includes NSW councils counted
as pre-merged council entities